1. Overview & Commitment to Privacy
At RVParkShop, we value the trust of our commercial buyers, park owners, brokers, lenders, and industry partners. This Privacy Policy details how we collect, process, disclose, and safeguard your personal and business information when you use our website, tools, and inquiry systems.
2. Information We Collect
We collect information in several ways depending on how you interact with our platform:
| Information Type | Examples | Purpose |
|---|---|---|
| Direct Information | Full name, business email, phone number, investment criteria, park ownership credentials. | Account creation, buyer-seller matching, and support. |
| Transaction & Inquiry Data | Listing interests submitted, signed NDAs, deal calculator inputs, advertising orders. | Fulfilling buyer inquiries and connecting you with listing brokers. |
| Technical & Usage Data | IP address, browser version, operating system, pages visited, search filters applied. | Security, platform optimization, analytics, and fraud prevention. |
3. How We Use Your Information
We utilize the collected information for specific legitimate business operations, including:
- Connecting Buyers & Sellers: Transmitting buyer interest notifications and signed Non-Disclosure Agreements to the designated park owner or listing broker.
- Platform Personalization: Delivering tailored deal alerts, saved search notifications, and market insight reports that match your stated investment criteria.
- Transaction Processing: Managing advertising placements, featured listings, and subscription tier billing.
- Security & Verification: Screening for spam inquiries, protecting against automated web scrapers, and verifying legitimate buyer profiles.
4. Disclosure of Information to Third Parties
We only share information under strict, transparent conditions:
- Listing Owners & Brokers: When you submit an inquiry on a listing or digitally sign an NDA, your name, contact email, phone, and optional buyer overview are delivered to the listing representative.
- Trusted Service Providers: We collaborate with select third-party service vendors (e.g., cloud hosting, email delivery engines, payment processors, web analytics) who process data strictly on our behalf under confidentiality covenants.
- Legal Compliance: We may disclose information if required by applicable law, subpoena, court order, or governmental regulation to protect the rights, property, and safety of RVParkShop and our users.
5. Data Security and Storage
We implement industry-standard administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, loss, alteration, or disclosure. All data transmissions are encrypted using Secure Socket Layer (SSL/TLS) protocols.
6. Your Privacy Rights & Choices
Depending on your location and applicable privacy laws (such as GDPR, CCPA/CPRA, and US State Privacy Statutes), you have rights regarding your personal information:
- Access & Correction: You may review, edit, or update your profile details anytime via your account settings.
- Email Preferences: You can unsubscribe from newsletter digests and deal alerts by clicking the "Unsubscribe" link included in every email.
- Data Deletion: You may request complete deletion of your account and associated personal data by contacting our compliance office.
7. Contact Information
For inquiries, access requests, or privacy questions, please email our Data Privacy Officer at privacy@rvparkshop.com.
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